Jump Start Help Center

Our Customer Help Center is designed to assist you in your efforts to get your sites on the Internet and make the most of your online endeavors.  We currently offer technical support via our Online Support Center, Customer Ticket System and Email only.

1 - On-line Support Center

The On-line Support Center provides answers to the most commonly asked  questions.  On-line Video Tutorials: User friendly flash demonstrations on using our online Site Builder, Control Panel and other resources... view tutorials On-line Documentation: On-line user documentation for our Site Builder, Control Panel and other resources... view documentation Knowledge base:  Detailed answers to commonly asked questions... view knowledge base Jump Start User Links: Hosting User Control Panel Web Mail System Getting Started with the SiteStudio Site Builder Getting Started with EasyApps Site Builder Tools Note:  The video tutorials are best displayed in Internet Explorer or Opera.

2 - User Help Desk

Support Request Tickets:  If you don't find the answer to your question above in the Online Support Center, please submit a support request through our Customer Ticket System.  To submit a support ticket, login to your control panel and select the 'Support Center' then 'Make a Ticket' menu items.  The user help system is available 7 days a week, 24 hour a day. Note:  You may also e-mail support at  service@acomhosting.com. However, because key account information is identifiable and helps speed up resolution, we give higher priority to support requests submitted through the Customer Ticket System within the control panel.